Confidence Through Proven Efficacy, Quality & Certification
Lexington's Quality Policy
Lexington International LLC. is dedicated to providing products that consistently meet or exceed the requirements and expectations of our customers. The application of a rigorous Quality Managment System, including a commitment to comply with regulatory requirements ensures the highest possible environmental and safety standards.
All manufacturing processes are state-of-the-art and ISO Quality Assured.
Regulatory Compliance Information
Quality Managment System
Product Certification and Approvals
The HairMax LaserComb devices maintain ISO 13485:2003 and 9001:2008 certifications and are audited by:
InterTek Testing Services
Lexington International, LLC. is a ISO 9001:2008 and ISO 13485:2003 certified company following GMP (Good Manufacturing Practices). Certification to ISO standards assures customers that Lexington International operates a Quality Management System in accordance with the International Standards Organization. Lexington undergoes regular audits to maintain certification and the commitment to quality.
Compliance Certification Services
HairMax LaserComb has earned CE certification for conformity with the essential health and safety requirements set out in European Directives. The CE marking refers to the safety of a product and CE certification is another major clearance by the LaserComb as being safe for use by consumers. The CE certificate has been awarded by Compliance Certification Services (CCS).
Better Business Bureau
Lexington International, LLC is also a member of the South Eastern Florida Better Business Bureau and follows the BBB Code of Business Practices.
Warnings and Cautions
WARNING: Do not stare directly at the red laser light or its reflection in a mirror because it can temporarily irritate your eyes. If you stare at the light for too long you could harm your eyes. Also, never use a magnifying glass when using the HairMax LaserComb because it can cause temporary irritation to your eyes.
WARNING: Keep the HairMax LaserComb out of the reach of children.
WARNING: Do not drop the HairMaxLaserComb in water because you may get an electrical shock. If the HairMax LaserComb gets damaged by water, contact Customer Service toll-free at 1-866-527-3726.
WARNING: If the cord is damaged on the HairMaxLaserComb don’t use the device because you could get an electrical shock. If the cord gets damaged, contact Customer Service toll-free at 1-866-527-3726.
WARNING: Do not use the HairMax LaserComb near any heated surfaces because this could cause the device not to work properly and may cause an electrical shock. Contact Customer Service toll-free at1-866-527-3726.
CAUTION: If you are taking any medications or products that make you sensitive to light, you should test the HairMax LaserComb to make sure you do not have a reaction. Some of the things that can cause increased sensitivity to the HairMax LaserComb could be medicines for colds, allergies, pain medicine and drugs to treat infections. To test the HairMax LaserComb for sensitivity, turn the device on, hold the device on one spot, shining the light on your forearm. After two minutes, turn the device off and set aside. Look at the spot where you held the laser light over the next five minutes. If you see any reaction such as redness or rash, do not use the HairMax LaserComb and contact Customer Service toll-free at 1-866-527-3726 to return your product and get a refund.
CAUTION: Only use the HairMax LaserComb as directed. Don’t try to change the way the HairMax LaserComb operates. Changes may result in harmful laser exposure. Contact Customer Service toll-free at 1-866-527-3726 for repairs.
CAUTION: Never use acetone or other solvents on any part of the HairMax LaserComb. Use of solvents on the window can block the laser light from coming through.
NOTICE: If any malfunction occurs, do not attempt to repair the HairMax LaserComb yourself. This appliance has no user-serviceable parts. Use the HairMax LaserComb only for its intended use as described in this manual. Contact Customer Service toll-free at 1-866-527-3726
Basic safety precautions should be observed when using this, or any other electrical device, especially when children are present.
DANGER:Keep away from water. Contact with water may result in an electrical shock.
To reduce the risk of hazard by electric shock: