Q: How do I use the HairMax LaserComb to treat my hair loss?
A:HairMax LaserComb両方の快適さと便利さを念頭に置いて設計されています。 HairMax LaserCombプレスの"電源"ボタンをクリックユニットの前面にある"レーザー"ボタンをオンにしてください。次に、歯の2つの行を使用してLaserCombは、あなたの頭の上に平らに配置します。むしろ、常に（あなたが定期的にブラシや櫛と同じように）髪をHairMax LaserCombを移動するよりも、あなたとあなたの頭の上に特定のスポットにHairMax LaserCombを置く静か滑空して"滑空"メソッドを呼び出すために私たちが好きなものを使用するそれは背中が½インチ可聴4秒ビープ音が発生するたびに。あなたの頭の後ろに生え際の前面から移動し、反対方向に移動するプロセスを繰り返します。 "滑空"メソッドはLaserCombは、あなたのために可能な限り有効であることを保証するために最善の方法です。
In addition to being very easy to operate, the HairMax LaserComb is also a relaxing and enjoyable product to use. There are no drugs, sprays, topical ointments, or powders to worry about, and it can be used in the comfort of your own home at your own convenience.
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Q: How often do I need to use the HairMax LaserComb to treat my hair loss?
A: 我々は、HairMax LaserCombが最適な結果を得るために週3回、脱毛の治療あたり8〜15分を使用することをお勧めします。
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Q: Can I use the HairMax LaserComb more than three times a week to see faster results?
A: We have found that three times a week seems to be the optimal amount of usage. Using the HairMax LaserComb more than three times a week has not been shown to accelerate the benefits.
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Q: How long will I need to continue my hair loss treatment with the HairMax LaserComb?
A: Hair care treatment, as with the treatment of any condition, is an ongoing process. For this reason, it is imperative that, to keep seeing positive benefits from the HairMax LaserComb, you use it as indicated on a consistent basis. You can miss a day here and there and be alright, but all in all, if you do not use the product as recommended, there is a strong possibility that you will not see desirable results or you will regress to where you were prior to using the HairMax LaserComb.
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Q: When can I expect to start seeing results from the HairMax LaserComb?
A: User experience will vary. In general, there are three categories of user experience:
Many users will see positive results after 8 weeks of treatment. More will see benefits from weeks 10-16. A small minority of users will begin to see subtle improvements (if any) after 16 weeks.
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Q: Does hair loss treatment with the HairMax work on the entire head or only on the back?
A: The HairMax LaserComb may improve the appearance of the entire head: back, front, top and sides.
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Q: Can I use the HairMax LaserComb in conjunction with other hair loss treatments?
A: The HairMax LaserComb works well as both a stand alone treatment and in conjunction with other treatments.
Q: Can I use the HairMax LaserComb to treat my hair loss while I am using the HairMax Hair Fibers ™ to conceal my thinning hair?
A: The HairMax Hair Fibers can be used along with the HairMax LaserComb and will conceal your hair loss while you wait for the effects of the HairMax to take place.
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Q: I am just starting to notice my hair beginning to thin, is it too soon to start using the HairMax LaserComb?
A:それは決して早すぎる開始し、実際にされます。あなたの髪のより良い初期条件は、HairMax LaserCombとのより良い結果を絞り込むことができます。 HairMax LaserComb処理がはるかに健康な歯と歯茎を維持するために毎日のブラッシングのように、あなたの毎日の予防保守ルーチンを組み込む必要があります。
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Q: Can people of all ages with hair loss benefit from using the HairMax LaserComb?
A: Studies have shown that laser phototherapy (LPT) is effective in people ages 18 and older. For people under the age of 18, we recommend you consult your physician prior to using the HairMax LaserComb.
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Q: Does the HairMax LaserComb work for hair loss in women?
A: 臨床試験は、HairMaxデバイスがパターンの脱毛で女性を治療するための有効かつ安全であることを示した*.マーケティングは、女性型脱毛の治療のためのHairMax *のために付与されたためこの臨床試験の結果は、510（k）のアプリケーションとクリアランスにFDAに提出しました
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Q: Can I use the HairMax LaserComb if I have already had hair transplant surgery?
A: An increasing number of hair transplant surgeons worldwide have chosen to use the HairMax after transplant procedures. Anecdotal reports have shown that the HairMax LaserComb decreases the recovery time in hair transplant patients, and also increases the look of the transplanted hairs in a positive manner (making them appear thicker, fuller, and healthier). The teeth of the HairMax LaserComb are even removable making immediate use after surgery possible.
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Q: Does your hair need to be clean to use the HairMax LaserComb?
A: We do recommend that you use the HairMax LaserComb on a clean scalp so that the laser can effectively improve the appearance of your hair without being hindered by oils, dandruff, etc. The reason for this is to prevent product buildup from blocking the laser light. However, you can also address this by cleaning your HairMax with a damp cloth before and after each use.
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Q: How often do you need to wash your hair when you use the HairMax LaserComb?
A: We recommend that you wash your hair at least three times a week. This way the HairMax LaserComb can work effectively without the possible blockage which comes with having excessive oil buildup on the scalp or excessive dandruff. However, this is not imperative for the HairMax LaserComb to be effective; you can also address this by cleaning your LaserComb with a damp cloth before and after each use.
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Q: Which shampoos are best to use when treating your hair loss with the HairMax LaserComb?
A: It is recommended that you use sulfate free shampoo products as they could affect your hair loss condition. We offer the HairMax Healthy Hair line of hair care products which do not have irritants such as sodium lauryl sulfate and will make your hair more conducive to the use of the HairMax LaserComb. These products include the HairMax Enhancing Shampoo, HairMax Revitalizing Conditioner, HairMax Scalp & Hair Fortifier and HairMax Invigorating Scalp Treatment. To Learn how the 5 Essential Elements for healthy hair are provided with this hair care line in conjunction with the HairMax click HERE.
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Q: Why should I consider using the HairMax LaserComb to treat my hair loss instead of getting my hair loss treatment at a clinic or salon?
A: 問題の単純な事実は、はるかに少ないお金のため自分の家のプライバシーに非常に同じレーザーの光線療法の治療を達成できることです。これらのクリニックの一つでレーザーの光線療法を受けるためのコストは4500ドル3ヶ月ごとに、最大の費用がかかる。 HairMax LaserCombは295ドルという低見つめ、一回の購入です。ちょうどレーザーシステムは大きく、印象的に見えるからといって、治療はハンドヘルドデバイスを使用するよりも良くなることを意味するものではありません。最も重要なことは、HairMax LaserCombは効果的に脱毛から脱毛の治療に動作するように臨床試験で証明されている*. HairMaxは、FDA 510（K）マーケティングのクリアランスを持っている唯一のレーザーの光線療法装置です。
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Q: How do I recharge the battery in my HairMax LaserComb?
A: HairMaxプレミアムを充電するには、ルクス9またはProfessionalの12は単にHairMaxハンドルに直接電源コードを差し込むか、または充電クレードルにデバイスを配置。 HairMaxアドバンスト7は4本の単三電池で動作します。バッテリ電力が減少する場合、単に4電池を交換してください。
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Q: How often do I have to recharge the battery in HairMax LaserComb?
A: The HairMax is equipped with a built-in Lithium Ion battery and once charged can be used for approximately 6 to 10 treatment sessions. When the battery requires charging, the HairMax will turn off and the red laser indicator light will start to blink. It is recommended that you always return the HairMax to the charging cradle after each use to keep it fully charged.
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Q: How long will it take for the HairMax LaserComb to fully charge?
A: It takes approximately 2-3 hours for the HairMax to fully charge. When charging the indicator light will light up red, once fully charged the indicator light will turn green which means that the device is fully charged and ready to use.
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Q: Is the laser power of the HairMax LaserComb diminished if the battery is not fully charged?
A: If the laser power diminishes because of low battery the device will automatically power off. If this should happen while in use, simply plug in the power supply and continue your treatment. It is recommended that you carry the power cord with you if you are away from the charging cradle location for an extended period of time.
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Warranty/Order/Shipping
Q: What do I do if my HairMax LaserComb has stopped functioning properly?
A: Lexington International offers a full 2 year warranty for the HairMax LaserComb Premium. The warranty protects against factory defects and workmanship errors. If your unit has stopped functioning within this time period, feel free to contact our office so that we can personally assist you with your warranty return.
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Q: What if my unit has stopped working and I am out of the specified warranty time?
A: In the rare event that your unit stops working after your 2 year warranty period has expired, contact our office immediately to arrange for a return. Upon inspection of the unit we can quote you the price to repair and/or replace it.
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Q: How do you ship?
A: We ship via UPS 2-3 business day select for domestic orders and UPS Worldwide expedited for International orders. Typically, UPS Worldwide expedited takes 5-7 business days for delivery.
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Q: How much does shipping cost?
A: Shipping Fees are as follows:
USA - $10 UPS Ground (5-7 Business Days)
USA - $ 13 UPS Expedited (2-3 Business Days)
米国は - 28ドル翌日配達 - オンラインで翌日配達を保証するために午後2時から場所でなければならない
INTERNATIONAL: $ 19 International Expedited (5-7 Business Days) 
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Q: Is there a guarantee that comes with the HairMax LaserComb?
A: Because we are sure you will be satisfied with your HairMax LaserComb, we offer a generous money back guarantee: We Guarantee your Satisfaction. If the product is returned within 5 Months (20 Weeks), there will be a 20% restocking fee applied. This money back guarantee is effective from the date of delivery. You will be required to pay for the return shipping costs and the applicable restocking fee (stated above). Please note that only orders placed directly through Lexington International are eligible for the money back guarantee.
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Q: Will my order process faster if I call the office directly or if I order through the shopping cart?
A: We here at Lexington International have made it so that both methods of ordering are actually equally as effective and efficient for the customer.
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Q: I ordered my HairMax LaserComb several days ago and have not received it yet?
A: We are very sorry for the inconvenience. Please call or e-mail us, and provide us with your name and/or order number and we will be happy to track your shipment for you. During periods of extreme order volume, order shipments may be delayed.
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Q: I bought my unit from a distributor. Is there a distributor guarantee that is comparable to the manufacturer's warranty?
A: Each Distributor is responsible for setting their own guarantee policy. Lexington International has no input as to how distributors set up guarantee policies or to the duration of the guarantees which they offer. Please check directly with the distributor who sold you your HairMax LaserComb to determine what their warranty terms are.
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Clinically Proven to Promote Hair Growth*
