FAQ

Ordering / Payment Info

HOW CAN I CONFIRM MY ORDER WAS PROCESSED?

When an order is placed, an email confirmation along with the order # is sent to the customer. Once the package ships from our warehouse, a tracking # is sent to the customer in a separate email.

IF I DO NOT HAVE A CREDIT CARD, WHAT PAYMENT OPTIONS ARE AVAILABLE TO ME?

We accept payments via check or money order made payable to Lexington International. For further assistance, please contact our sales office at 561-417-0200 on Monday through Friday, between the hours of 9 am and 5 pm EST.

WHEN PLACING AN ORDER BY PHONE OR ONLINE ARE MY CREDIT CARD DETAILS SAFE?

Yes, our website features a highly secured credit card processing gateway to protect our customer credit card information, and we use a secure gateway when completing phone orders.

I RECENTLY PLACED AN ORDER AND HAVE NOT RECEIVED AN EMAIL CONFIRMATION.

Once the order is successfully processed, the confirmation details are automatically emailed to the customer. Please check your spam folder if you did not receive an email from Hairmax®.com in your inbox. If the order is placed by phone and an email address is not provided, the Hairmax®representative will verbally recite the order number for confirmation purposes. For further assistance, please contact our sales office at 561-417-0200 on Monday through Friday, between the hours of 9 am and 5 pm EST.

DO YOU ACCEPT COD ORDERS?

We do not accept COD orders. We do accept all major credit cards (Visa, M/C, Amex, & Discover). We also accept payments through PayPal. For further assistance, please contact our sales office at 561-417-0200 on Monday through Friday, between the hours of 9 am and 5 pm EST.

WILL MY ORDER PROCESS FASTER IF I CALL THE OFFICE DIRECTLY OR IF I ORDER ONLINE?

Both methods of ordering are equally effective and efficient.

WHAT DOES THE PURCHASE PRICE OF A HAIRMAX®LASER DEVICE INCLUDE?

Hairmax® laser devices come with a 1-year limited warranty and a 6-month money back guarantee when purchased directly through Lexington International or from one of our authorized sellers in the United States (less a 20% return shipping and handling fee off the purchase price).

Financing with Affirm

DO YOU OFFER FINANCING ON YOUR PRODUCTS?

Absolutely! We have partnered with Affirm to offer 3, 6 and 12 month payment options.

DO YOU CHARGE A FEE FOR FINANCING?

Hairmax®does not charge you to finance your order. Since financing is managed by Affirm, depending on your credit rating, you may be required to pay a small percentage fee that is added into your monthly payment arrangement with Affirm.

DOES CHECKING IF I QUALIFY FOR FINANCING AFFECT MY CREDIT?

No it does not. Affirm uses a “soft” check of your credit profile.

IS THE HAIRMAX®WARRANTY OR MONEY BACK GUARANTEE AFFECTED BY MY AFFIRM FINANCING?

Absolutely not! We stand behind our warranty and money back guarantee, in accordance with our terms and conditions, and your Affirm financing does not impact it.

HOW DO I PLACE AN ORDER USING AFFIRM FINANCING?

Simply click the Affirm button during the checkout process and follow the prompts! It’s quick, easy, and no need to leave the Hairmax®site to order.

Shipping Info

HOW DO YOU SHIP HAIRMAX®LASER DEVICES, HAIR CARE PRODUCTS AND ACCESSORIES?

U.S. domestic Hairmax®laser device orders ship via UPS. International Hairmax®laser device orders ship via UPS and require additional customs, duties, taxes and fees to be paid by the customer upon delivery. All accessories and hair care products ship via USPS. Please see our product pages for detailed information about shipping specific items. Please see our full Terms & Conditions for more general information on shipping.

WHAT ARE THE SHIPPING OPTIONS ON HAIRMAX®LASER DEVICES? MAY I EXPEDITE MY ORDER?

We offer 3 shipping options on all Hairmax®laser devices. Domestic Standard Ground services are FREE. Expedite 2nd Day Business is $12.00 and Overnight is $29.00. All expedite orders must be placed before 2 pm EST and are shipped via UPS with signature required.

HOW LONG WILL IT TAKE TO RECEIVE MY HAIRMAX®LASER DEVICE ORDER?

Once the package is released, domestic standard ground services take approximately 3-4 business days in transit. International shipment can take up to 7-10 business days to arrive.

DO I HAVE TO SIGN FOR MY HAIRMAX®PACKAGE?

Device orders under $1000.00 shipped via UPS do not require a signature upon delivery. Any order over $1000.00 will be mailed with a signature required. If a package is returned to sender and multiple attempts are made to reship, additional shipping fees may apply.

CAN A PACKAGE BE SHIPPED OUTSIDE OF THE US?

Yes, all international hair care product and accessories orders ship outside of the United States via UPS for $19.00 USD. Laser devices ship internationally UPS for $65.00. Once the package arrives, it is the customer’s responsibility to pay the additional customs, duties, taxes and fees (which are collected by the shipping carrier at time of delivery). If the customer refuses delivery, Lexington International reserves the right to deduct return shipping fees and/or customs and duty charges, as well as a 20% restocking fee from any refund due.

HOW MUCH IS STANDARD GROUND SHIPPING ON HAIR CARE PRODUCTS AND ACCESSORIES AND HOW LONG WILL IT TAKE?

We offer a flat rate shipping option on all hair care products and accessories for $4.95 via USPS without signature required. Domestic USPS shipments can take up to 5-7 business days to arrive. Laser devices ship domestic USPS for FREE and can take up to 5-7 business days. Hair care products and accessories ship internationally via UPS for $19.00 and can take up to 7-10 business days to arrive. Laser devices ship internationally UPS for $65 and can take up to 7-10 business days.

MAY I HAVE MY PACKAGE EXPEDITED TO A PO BOX?

When shipping to a PO Box, we ship by USPS only. Therefore, an Overnight delivery would not be an option. The package can be expedited via USPS Priority Mail which can take up to 3 business days in transit.

I PLACED AN ORDER SEVERAL DAYS AGO AND HAVE NOT RECEIVED IT YET?

We are very sorry for the inconvenience. Please call us at 1-800-973-4769 or 561-417-0200, Monday through Friday, between the hours of 9 am and 5 pm EST, and a Hairmax®customer service specialist can assist you in tracking your order. During periods of extreme order volume, order shipments may be delayed.

Laser Device Treatment Info

HOW DO I USE THE VARIOUS HAIRMAX®LASER DEVICES TO TREAT MY HAIR LOSS?

The Hairmax®laser devices have been designed with both comfort and convenience in mind. They are light weight and at different prices to fit any ‘pocket-book’. Each device is used only 3 times a week (such as Monday, Wednesday, and Friday) to achieve results. All devices emit the same laser energy, and the only difference is that treatment times vary depending on the model. The more lasers, the faster the treatment time. The LaserBand 82 only requires treatment time as little as 90 seconds, which is the fastest treatment time of any home use laser device on the market. The LaserBand 41 – treatment time as little as 3 minutes and 3 times a week (and is rechargeable). The Ultima 12 has a treatment time of only 8 minutes. The Ultima 9 Classic has a treatment time of just 11 minutes. The Hairmax®Laser 272 PowerFlex Cap has a 15 or 30 minute treatment time.

DO HAIRMAX®LASER DEVICES HAVE TO BE USED INDEFINITELY?

Hairmax®laser device treatments have to be used on an indefinite basis to continue to see positive benefits. However, once you are satisfied with the results, you can try cutting back on treatments to twice a week, but if you experience any shedding, you will have to return to using the device 3 times a week. We do not recommend that you stop using the device altogether, because if you stop, your hair will return to the state it was in before you started treatment.

WHAT IS THE DIFFERENCE IN USING THE 4 SECOND OR THE 30 SECOND TREATMENTS FOR THE LASERBAND?

Each method delivers a similar laser energy dose, so it is up to the user as to which method to use as described in the device’s User Manual.

WHAT IS THE BEST WAY TO USE THE LASERCOMB AND THE LASERBAND?

For the Hairmax®LaserComb: The device is used 3 times a week, and should be moved very slowly over your head, and not used like a brush. The device will emit an audible beep and/or vibration every 4 seconds to alert you to move the device ½ inch to the next site. You should continue to use the device this way until you cover either the area you wish to treat, or your entire head with multiple passes as described in the User Manual, until the treatment time is completed. For the Hairmax®LaserBand: Simply place the device on the front of your head and gently move it to the top of your head, then the back, using 30 second method described in the User Manual.

HOW OFTEN DO I HAVE TO USE THE HAIRMAX®LASER DEVICES?

Hairmax®laser device treatments only have to be used 3 times a week, such as every other day (for example, Monday, Wednesday, Friday) for optimal results.

HOW MUCH IS STANDARD GROUND SHIPPING ON HAIR CARE PRODUCTS AND ACCESSORIES AND HOW LONG WILL IT TAKE?

We offer a flat rate shipping option on all hair care products and accessories for $4.95 via USPS without signature required. Domestic USPS shipments can take up to 5-7 business days to arrive. Laser devices ship domestic USPS for FREE and can take up to 5-7 business days. Hair care products and accessories ship internationally via UPS for $19.00 and can take up to 7-10 business days to arrive. Laser devices ship internationally UPS for $65 and can take up to 7-10 business days.

DO I HAVE TO WASH MY HAIR EVERY TIME BEFORE I USE THE HAIRMAX®LASER DEVICES?

No, but the Hairmax®laser devices should be used on a clean scalp so that the optimal laser energy reaches the scalp for delivery to the follicles for best results.

CAN THE HAIRMAX®LASER DEVICES BE USED EVERY DAY INSTEAD OF EVERY OTHER DAY?

No, the Hairmax®laser devices when used 3 times a week will provide optimal results. Using them every day will not increase benefit.

WHAT IS THE TREATMENT TIME FOR THE LASERBAND?

The LaserBand has 82 lasers for broader coverage and will deliver the same energy proven to treat hair loss and thinning hair and regrow hair, in as little as 90 seconds, 3 times a week. (Some physicians have recommended that the LaserBand be used for up to 10 minutes at each session, and report good results).

ARE THE HAIRMAX®LASER DEVICES SAFE TO USE WITH OTHER HAIR GROWTH PRODUCTS?

Hairmax®laser devices are safe and gentle, and can be used with other hair growth products.

DO I NEED TO USE MINOXIDIL AND/OR OTHER HAIR CARE PRODUCTS FOR THE HAIRMAX®LASER DEVICES TO WORK?

No, the Hairmax®laser devices have been proven to work alone.

CAN I USE HAIRMAX®LASER DEVICES TO TREAT MY HAIR LOSS WHILE I AM USING THE HAIRMAX®HAIR FIBERS CONCEALERS?

Yes, you can use the Hairmax®Hair Fibers to conceal hair loss while waiting for the benefits of the Hairmax®laser devices to occur. However, be sure to wash out the Hair Fibers before each laser treatment because they can block the optimal laser energy from reaching the scalp.

SHOULD I TOWEL DRY MY HAIR AFTER WASHING IT, BEFORE USING A HAIRMAX®LASER DEVICE?

Yes, it is a good idea to use the Hairmax®laser device on damp hair, and not soaking wet hair.

WHICH SHAMPOOS ARE BEST TO USE WITH THE HAIRMAX®LASER DEVICES?

It is recommended that you use a sulfate free shampoo, as shampoos that contain sulfate could negatively affect your hair loss condition. We offer the Hairmax®Density Hair Care System which do not contain irritants such as sodium lauryl sulfate. A description of these products can be found on the Hairmax®.com web site.

CAN I USE MINOXIDIL AND HAIRMAX®LASER DEVICES TOGETHER TO TREAT MY HAIR LOSS?

Yes, many doctors use them together because they believe that synergistic results will occur. If you choose to use them together in a combination regimen, minoxidil should be used as directed 2 times a day, and the Hairmax®laser device 3 times a week as directed. On those days when you use this combination regimen, we suggest that you use the Hairmax®laser device first, followed by application of minoxidil.

IF I HAVE COLOR TREATED HAIR, WILL THE HAIRMAX®LASER DEVICES STILL WORK?

es, the Hairmax®laser devices can be used on all hair colors. We do, however, recommend that you wait for 2 – 3 days after any hair coloring process prior to using the device.

IF I STYLE MY HAIR WILL THE TEETH OF THE HAIRMAX®LASER DEVICES RUIN MY HAIRDO?

No, the Hairmax®laser devices are not meant to be used like a typical comb or brush. The devices are simply moved in a gentle manner so that it will not affect a hairdo.

WHAT IS THE DIFFERENCE IN USING THE 15 MINUTE CONSTANT LIGHT TREATMENT VS. 30 MINUTE PULSING LIGHT TREATMENT?

Each method delivers the same laser energy dose, so it is up to the user as to which method to use as described in the device’s User Manual.

WHO IS A GOOD CANDIDATE FOR TREATMENT WITH A HAIRMAX®LASER DEVICE?

The ideal candidate is one that has mild to moderate hair loss or thinning*, and wants to regrow lost hair, and help prevent further progression. It is best to start treatment at the first sign of hair loss, because the earlier you start, the better your results will be.

HOW DO I USE THE HAIRMAX®POWERFLEX LASER CAP TO TREAT MY HAIR LOSS?

The Hairmax®PowerFlex Laser Cap has been designed with both comfort and convenience in mind. They are light weight, very flexible and comfortable. Use the device just 3 times a week on non-consecutive days (such as Monday, Wednesday, and Friday) to achieve results. Just position it on your head, (clean scalp recommended) and relax or go about your daily business.

HOW DO THE HAIRMAX®LASER DEVICES WORK TO REGROW HAIR?

Hairmax®laser devices utilize laser energy to stimulate the follicle to grow healthy new hair when you have androgenetic alopecia, also known as pattern baldness or thinning hair. The Hairmax®laser devices work directly on the hair follicle, to provide the energy needed to support healthy hair growth, by helping to increase blood circulation to the follicle, to increase circulation and remove waste products.

I AM JUST STARTING TO NOTICE THAT MY HAIR IS BEGINNING TO THIN. SHOULD I START TREATMENT WITH A HAIRMAX®LASER DEVICE NOW?

You should start to treat thinning hair when you begin to notice thinning, because the earlier you start, the better your results will be. The Hairmax®laser devices are easy and convenient to use, just three times a week for as little as 90 seconds up to 30 minutes depending on the model.

CAN PEOPLE OF ALL AGES BENEFIT FROM HAIRMAX®LASER TREATMENT?

Hairmax®laser therapy is recommended for adults age 18 and up. Age is not a factor, benefits are determined by the progression of your hair loss and the consistency of use. It's best to start treatment at the first signs of hair loss, regardless of age.

WILL THE HAIRMAX®LASER DEVICES REGROW HAIR IN BOTH MEN AND WOMEN?

The Hairmax®laser devices have been clinically proven to effectively and safely treat pattern hair loss and promote hair growth in both men and women*. The best time to use the devices is when you first notice hair loss or thinning hair. There have also never been any reports of serious side effects occurring. Users experience an average hair growth of 129 new hairs per square inch with results seen in 12 to 16 weeks. The Hairmax®laser devices can also be used with any other treatments. Finally, the devices must be used indefinitely to maintain results.

WHAT IS THE DIFFERENCE BETWEEN FDA CLEARED AND FDA APPROVED?

The FDA “approves” drugs and generally “clears” medical devices. Cleared medical devices are those that FDA has determined to be substantially equivalent and safe to another similarly marketed device. The FDA requires data to back equivalence claims and descriptive, performance and safety data to support this type of submission. In the case of new technology, the FDA requires submission of the results of a clinical trial proving not only safety, but efficacy. The results of the clinical trials, submitted with the filings, were a key factor in the FDA Clearing Hairmax®devices.

CAN THE HAIRMAX®LASER DEVICE BE USED FOR OVERALL THINNING OF HAIR AFTER MENOPAUSE?

The majority of women with mid-life hair loss tend to have diffuse [widespread] thinning on all areas of the scalp. The Hairmax®LaserBand devices will provide complete coverage of your scalp to treat this diffuse thinning.

HOW DO I KNOW IF MY HAIR FOLLICLES ARE DORMANT OR NO LONGER FUNCTIONING?

It is not possible to know the difference unless you begin treatment with a Hairmax®laser device to see if they will ‘wake’ up and begin to produce hair. If no hair regrows, your hair follicles are no longer functioning.

CAN I USE THE HAIRMAX®LASER DEVICES FOR HAIR LOSS OUTSIDE OF THE SHADED AREAS IN THE NORWOOD HAMILTON OR LUDWIG SAVIN CLASSIFICATION?

For best results, the Hairmax®laser devices should only be used for the areas depicted. However, many men and women have used the devices for hair loss outside of the shaded areas and have reported good results. For women, overall thinning of hair after menopause can be successfully treated with the devices.

I HAVE FITZPATRICK SKIN TYPE IN THE 5/6 RANGE – WILL THE HAIRMAX®LASER DEVICES WORK FOR ME?

The Hairmax®laser device studies were only studied in the skin types shown as it was easier to visualize and analyze the hair against a light background. Many women with darker skin tones have used the Hairmax®laser devices successfully, and many physicians recommend the devices for darker skin tones, as well.

IS IT RECOMMENDED TO USE THE HAIRMAX®LASER DEVICES AFTER HAIR TRANSPLANT SURGERY?

Many hair transplant surgeons use the Hairmax®laser devices in conjunction with transplant surgery as they feel that they speed healing time, increase patency of the grafts and improve overall results. We recommend that if you wish to use the devices after your surgery that you consult with your surgeons about whether and how to use them after the transplant procedure.

ARE THE HAIRMAX®LASER DEVICES EFFECTIVE TREATMENT FOR ALL ETHNICITIES, AND SKIN TONES?

All the Hairmax®laser devices are cleared by the FDA for treating hereditary hair loss in males and females with light to medium/dark skin tones. The clinical studies were not based on ethnicity, but was limited to those with these skin tones in order to make counting hair easier, as it is difficult to count them against darker backgrounds. Many individuals with darker skin tones have chosen to use the Hairmax®laser devices, and report that they are pleased with the results.

IF I HAVE A THYROID CONDITION, WILL THE HAIRMAX®LASER DEVICES HELP ME TREAT MY HAIR LOSS?

If your thyroid is being successfully controlled with medication and your thyroid values are normalized, the Hairmax®laser devices can help to restore your hair condition.

DO I HAVE TO WASH MY HAIR EVERY TIME BEFORE I USE THE HAIRMAX®POWERFLEX LASER CAP?

No, but the Hairmax®PowerFlex Laser Cap should be used on a clean scalp so that the optimal laser energy reaches the scalp for delivery to the follicles for best results.

WHAT FORMS OF ALOPECIA CAN BE EFFECTIVELY TREATED WITH THE HAIRMAX®LASER DEVICES?

Hairmax®laser devices are indicated to treat the most common form of hair loss, androgenetic alopecia which is also called hereditary hair loss, or pattern hair loss.

WILL THE HAIRMAX®LASER DEVICES BE EFFECTIVE IF I HAVE PSORIASIS?

No, the Hairmax®laser device will not be effective in treating psoriasis.

ARE THE HAIRMAX®LASER DEVICES EFFECTIVE FOR TREATING ALOPECIA AREATA?

We do not believe that the Hairmax®laser devices will be effective for treating alopecia areata or any of its variants.

ARE HAIRMAX®LASER DEVICES EFFECTIVE IN TREATING CHEMOTHERAPY INDUCED HAIR LOSS?

Hairmax®laser devices will not prevent hair loss during chemotherapy. However, while there have been no clinical studies carried out on helping to return hair after chemotherapy, some individuals have on their own used the devices in this regard and have reported some benefit.

ARE HAIRMAX®LASER DEVICES EFFECTIVE IF I HAVE HAIR EXTENSIONS?

You can use Hairmax®laser devices if you have hair extensions. To treat your hair loss when you have them, you must remove the teeth mechanism on the device if you are treating your condition when the extensions are in place. This will prevent any of your hair extensions from becoming caught on the teeth and being pulled off. After removing the teeth, the device should be held on top of your hair.

DOES HAIRMAX®LASER THERAPY REALLY WORK?

The answer is YES! Hairmax®laser therapy has been proven to regrow hair in 7 clinical studies, conducted by leading physicians in the field of hair restoration. Hairmax®has been granted 8 FDA Clearances and 14 medical device licenses worldwide.

Laser Device Model Info

WHAT ARE THE DIFFERENCES IN THE VARIOUS MODELS OF THE HAIRMAX®LASER DEVICES?

All Hairmax®laser devices deliver the same energy which has been proven to effectively treat hair loss and thinning hair, and stimulate hair growth. The only difference is in the treatment times, i.e. the more lasers the shorter the treatment time. All devices require treatment only 3 times a week for the following length of time. LaserBand 82 –Treatment time: as little as 90 seconds LaserBand 41 – Treatment time: as little as 3 minutes Ultima 12 – Treatment time: just 8 minutes. Ultima 9 Classic – Treatment time: just 11 minutes. Laser 272 Cap – Treatment time: just 30 minutes.

HOW LONG DO I HAVE TO USE THE HAIRMAX®POWERFLEX LASER CAP AND DO I HAVE TO USE IT FOREVER?

To maintain results, you have to continue using the Hairmax®PowerFlex Laser Cap indefinitely on a consistent basis to continue to see positive benefits. Once you are satisfied with the results, you may try to cut back on treatments to twice a week for maintenance. However, if shedding occurs, you will have to return to treatment 3 times a week.

HOW LONG DOES IT TAKE TO SEE RESULTS FOR TREATMENT WITH THE HAIRMAX®POWERFLEX LASER CAP?

Results from treatment with the Hairmax®PowerFlex Laser Cap takes time as hair grows ½ inch a month, so do not expect to see results ‘overnight’. Users typically begin to see results within 12 to 16 weeks, so it is important to take the ‘long view’ and give the devices time to work. While results vary with each individual, in the clinical studies, over 90% of Hairmax®users experience hair growth. Some of our researchers also feel that further positive results can occur beyond the 26-week period of time of the studies, for up to a year or more of continued use.

CAN THE HAIRMAX®POWERFLEX LASER CAP BE USED EVERY DAY INSTEAD OF EVERY OTHER DAY?

It is recommended to use Hairmax®PowerFlex Laser Cap 3 times a week for optimal results. Using them every day will not increase benefit.

HOW LONG HAVE THE HAIRMAX®LASER DEVICES BEEN ON THE MARKET?

The Hairmax®laser devices were the pioneers in the home treatment of pattern hair loss with the introduction of the Hairmax®LaserComb in 2000. Since that time, over a million people have purchased the devices, and there has never been any reports of harmful side effects occurring.

IS THE LASERBAND DESIGNED TO BE ‘ONE SIZE FITS ALL’ AND HOW DO I KNOW IT WILL FIT MY HEAD?

The LaserBand is designed to fit the average head size of most individuals, so fitting is usually not a problem.

DO THE HAIRMAX®LASER DEVICES HAVE TO BE CLEANED?

Hairmax®laser devices may need to be cleaned from time to time to ensure maximum benefit. To clean the device, unplug it, then gently remove the teeth by pulling them straight out. Clean the window with a soft damp cloth and then replace the teeth. The device is now ready to be used.

DO THE HAIRMAX®LASER DEVICES CONTAIN LED OR INFRA-RED LIGHT LIKE SOME OF THE OTHER ONES ON THE MARKET?

No, the lasers contained in all Hairmax®laser devices are actual lasers to allow for maximal delivery of the laser energy to the follicles.

Laser Device Efficacy

WHAT BENEFITS WILL I SEE FROM USING THE HAIRMAX®POWERFLEX LASER CAP?

Any of the following indicates response to treatment with the Hairmax®PowerFlex Laser Cap: New hair growth, Reversal of hair thinning, Hair growing stronger, Increase density and fullness, More manageability and vibrancy, Less shedding will occur over time.

HOW LONG DOES IT TAKE TO SEE RESULTS FOR TREATMENT WITH THE HAIRMAX®LASER DEVICES?

Results from treatment with the Hairmax®laser devices takes time as hair grows ½ inch a month, so do not expect to see results ‘overnight’. Users typically begin to see results within 12 to 16 weeks, so it is important to take the ‘long view’ and give the devices time to work. While results vary with each individual, in the clinical studies, over 90% of users experience hair growth. Some of our researchers also feel that further positive results can occur beyond the 26-week period of time of the studies, for up to a year or more of continued use.

WHAT BENEFITS WILL I SEE FROM USING THE HAIRMAX®LASER DEVICES?

Any of the following indicates response to treatment with the Hairmax®laser devices: New hair growth, Reversal of hair thinning, Hair growing stronger, Increase density and fullness, More managability and vibrancy, Less shedding will occur over time.

WILL HAIRMAX®LASER TREATMENT WORK FOR ME?

Hairmax®laser therapy works best for men and women in the early to moderate stages of hair loss. Once the hair follicle is no longer producing hair, the hair loss cannot be reversed. In clinical studies over 90% of participants experienced significant new hair growth with an average increase in hair count of 129 additional new hairs per sq. in.

DO THE MORE EXPENSIVE HAIRMAX®LASER DEVICES HAVE HIGHER POWER, AND GIVE BETTER RESULTS?

No, all devices emit the same energy level and will give the same results, with the only difference between models being the treatment time, i.e. the more lasers, the shorter the treatment time.

HOW LONG DO I HAVE TO USE THE HAIRMAX®LASER DEVICES AND DO I HAVE TO USE THEM FOREVER?

To maintain results, you have to continue using the Hairmax®laser devices indefinitely on a consistent basis to continue to see positive benefits. Once you are satisfied with the results, you may try to cut back on treatments to twice a week for maintenance. However, if shedding occurs, you will have to return to treatment 3 times a week.

DO HAIRMAX®LASER DEVICES WORK ON THE ENTIRE HEAD OR ONLY ON THE TOP?

The Hairmax®laser devices treat hair loss and thinning hair* over the entire head, back, front, top and sides, unlike drugs that work best only on the top.

I HAVE BEEN USING THE HAIRMAX®LASER DEVICE FOR MANY WEEKS, BUT I AM NOT SEEING RESULTS SO WHERE DO I GO FROM HERE?

We recommend that you take the ‘long view’ to judge results. The Hairmax®laser devices work in 2 ways – to help regrow hair and/or to help you keep what you have. Therefore, we recommend that you use the device for at least 20 weeks, to judge results.

Technical Device Info

WHAT ARE THE VOLTAGE REQUIREMENTS ON THE HAIRMAX®LASER DEVICES FOR INTERNATIONAL USAGE?

The Hairmax®laser devices are shipped with a universal power cord that work with voltages from 100-240 around the world.

WHAT IS THE LASER STRENGTH AND LIFE EXPECTANCY OF THE LASER LIGHT IN A HAIRMAX®LASER DEVICE?

Hairmax®laser devices are an FDA Cleared home use laser devices clinically proven safe and effective for men and women. All Hairmax®models are designed to last up to 10-15 years. The laser strength is approximately 655 nm, and 5 mw per beam. Lexington International uses the highest quality components to manufacture Hairmax®laser devices. Our lasers are precise components that are designed to last 15,000 hours. The lasers have internal circuitry to ensure they are providing the optimum level of laser output. If the laser starts to fail, the power level will not diminish, they will completely shut off.

HOW DO I RECHARGE THE BATTERY IN MY HAIRMAX®LASER DEVICE?

To recharge the Hairmax®Ultima 9 Classic and Ultima 12 simply plug the power cord directly into the Hairmax®handle or place the device in the charging cradle. To recharge the Hairmax®LaserBand 82, LaserBand 41, Laser 272 PowerFlex Cap simply plug the power cord directly into the Hairmax®device.

IS VISUAL SAFETY A CONCERN WHEN USING THE HAIRMAX®POWERFLEX LASER CAP?

Hairmax®laser devices have been specially designed using power requirements for maximum attention to visual safety. Avoid direct contact with eyes.

HOW OFTEN DO I HAVE TO RECHARGE THE BATTERY IN MY HAIRMAX®LASER DEVICE?

Hairmax®laser devices are equipped with a built-in rechargeable battery and, once charged, can be used for approximately two weeks of use as directed in the user manual. When the battery requires charging, the device will turn off and the indicator light will start to blink. It is recommended that you always return the device to the charging cradle after each use to keep it fully charged. Please see your Hairmax®device User Manual for charging details.

HOW LONG DOES IT TAKE FOR THE HAIRMAX®LASERCOMB TO FULLY CHARGE?

It takes approximately 2-3 hours for the Hairmax®device to fully charge. Please see your Hairmax®device User Manual for charging details.

HOW LONG DOES IT TAKE FOR THE HAIRMAX®POWERFLEX LASER CAP TO FULLY CHARGE?

It takes approximately 4-6 hours for the Hairmax®device to fully charge. Please see your Hairmax®device User Manual for charging details.

IS THE LASER POWER OF THE HAIRMAX®LASERCOMB DIMINISHED IF THE BATTERY IS NOT FULLY CHARGED?

If the laser power diminishes because of low battery, the device will automatically power off. If this should happen while in use, simply plug in the power supply and continue your treatment. It is recommended that you carry the power cord with you if you are away from the charging cradle location for an extended period of time.

WHAT ARE THE VOLTAGE REQUIREMENTS ON THE HAIRMAX®POWERFLEX LASER CAP FOR INTERNATIONAL USAGE?

The Hairmax®PowerFlex Laser Caps are shipped with a universal power cord that work with voltages from 100-240 around the world.

WHAT DO I DO IF MY HAIRMAX®LASER DEVICE HAS STOPPED FUNCTIONING PROPERLY?

Lexington International offers a full 1-year warranty on all our Hairmax®laser devices purchased from authorized distributors. The warranty protects against factory defects and workmanship errors. If your unit has stopped functioning within this time period, feel free to contact our office so that we can personally assist you with your warranty questions or concerns. Kindly contact a support specialist at 561-417-0200 during the hours of 9 am and 5 pm EST, Monday through Friday, and please have your device, power cord and cradle available for troubleshooting.

WHAT IF MY HAIRMAX®LASER DEVICE HAS STOPPED WORKING AND I AM OUTSIDE OF THE SPECIFIED WARRANTY PERIOD?

In the rare event that your unit stops working after your 1-year warranty period has expired, contact customer service between the hours of 9 am and 5 pm EST, Monday through Friday, at 561-417-0200 with the device, power cord and cradle available for troubleshooting.

IS VISUAL SAFETY A CONCERN WHEN USING THE HAIRMAX®LASER DEVICE?

Hairmax® laser devices have been specially designed using low power requirements for maximum attention to visual safety. Avoid direct contact with eyes.

Competition

WHAT IS THE DIFFERENCE BETWEEN THE LASERBAND AND THE OTHER DEVICES OF ITS KIND?

The LaserBand emits the same total energy of the LaserCombs, which have been proven to work in 7 clinical studies with 460 subjects at major teaching institutions of dermatology. The other ‘top of hair’ devices have no clinical studies of this kind published proving their efficacy. Further, the LaserBand utilizes a patented hair parting teeth mechanism, that automatically parts the hair during use, for optimal delivery of laser energy to the follicles. (The 90 seconds total treatment time provides 246 lasers to cover your entire scalp).

WHY DOES THE LASERBAND REQUIRE 90 SECONDS OF TREATMENT TIME WHEN COMPETITIVE DEVICES REQUIRE 20 - 30 MINUTES OF TREATMENT TIME?

The LaserBand with 82 lasers for broader coverage, delivers the same total energy in 90 seconds as the LaserComb does in 8 – 15 minutes (depending on model) which has been proven to work in 7 clinical studies with 460 subjects. We do not know where the other ‘top of hair devices,’ such as helmets and caps, got their treatment time from, as no clinical studies have been published to provide justification of their time of use recommendations.

Hair Fibers Info

DO HAIRMAX®HAIR FIBERS HAVE ADDED BACTERIACIDES OR PRESERVATIVES?

There’s no added bacteriacides or preservatives in Hairmax®Hair Fibers. Some competing fiber products contain bacteriacide and preservatives to prevent bacteria growth. These agents may cause skin irritation such as red, itchy scalp when they contact the skin. Hairmax®Hair Fibers will not cause skin irritation or dandruff.

WILL THE COLOR OF THE HAIRMAX®HAIR FIBERS “RUN” OR FADE?

Since our Hair Fibers are infused with color prior to processing, there is no color “run” or fade. You should be aware that some competing fiber products use animal wool fibers that are dyed and prone to color running and fading when they come in contact with sweat or water. Hairmax®Hair Fibers will not run or fade when they come in contact with sweat or water.

DO HAIRMAX®HAIR FIBERS APPEAR UNIFORM WHEN APPLIED TO MY HAIR? HOW DO THEY FEEL?

Hairmax®fibers are uniform in length and width, and will appear as uniform with more even coverage. The Hair Fibers have a silky feel, as opposed to a clumpy and lumpy feel. Some competing fiber products are not uniform in length and width, are irregular in size, do not provide even coverage, and appear messy and clumpy. Hairmax®Hair Fibers will appear uniform, with even coverage, and will have a silky feel, without clumps.

DO HAIRMAX®HAIR FIBERS “SHAKE” OUT EFFICIENTLY FROM THE BOTTLE?

Our Hair Fiber bottles have a patented shaker top with a “funnel” design to allow all Fibers in the bottle to be dispersed evenly (essentially, no waste!).

DO HAIRMAX®HAIR FIBERS ABSORB MOISTURE WHEN LEFT IN THE BOTTLE?

The Hairmax®Hair Fiber bottle screwcap “top” provides an air and moisture tight seal so that the fibers do not absorb moisture (our Hairmax®Spray Applicator also provides the same benefits).

WHAT ARE HAIRMAX®HAIR FIBERS AND WHAT DO THEY DO?

Hairmax®Hair Fibers are natural, plant based hair building fibers that blend and statically cling to your existing hair to hide any receding areas and provide dramatic density, volume and natural looking coverage, INSTANTLY! Hairmax®Hair Fibers are the perfect solution for men and women suffering with hair loss and thinning hair who want to change the way they feel about their appearance. Balding and thinning areas instantly vanish leaving you with a natural looking full head of hair. You can conceal your thinning areas while allowing time for Hairmax®hair growth products to work.

WHAT ARE SOME OF THE FEATURES AND BENEFITS OF THE HAIRMAX®HAIR FIBERS?

There are many great features and benefits to our Hair Fibers: Hairmax®Hair Fibers can be applied within seconds
You see immediate results
Hairmax®Hair Fibers build up your hair to dramatically increase volume and density
They are made with all-natural and organic ingredients
Hairmax®Hair Fibers are “fluffier” than competing animal keratin products – our 30 gram bottle provides significantly more product by volume, per bottle
Hairmax®Hair Fibers are lighter than competing dye soaked animal keratin fibers
Easily washes out with any shampoo
Completely undetectable Statically bonds to your hair to create a natural appearance
Goes on dry; No odor
Compatible with all hair growth treatments such as the Hairmax®laser devices
Hairmax®Hair Fibers can be used by both men and women
100% safe to use after hair transplant surgery
Available in 9 colors to match most hair colors: Black, Brown, Dark Brown, Light Brown, Gray, Light Gray, Blonde, Medium Blonde, and Auburn

CAN I USE THE HAIRMAX®HAIR FIBERS WITH OTHER HAIR GROWTH TREATMENTS?

Yes, Hairmax®Hair Fibers are compatible with all hair growth treatments such as the Hairmax®laser devices.

DO I HAVE TO WASH THE HAIRMAX®HAIR FIBERS OUT OF MY HAIR BEFORE USING THE HAIRMAX®LASER DEVICES?

It is generally recommended that you use the Hairmax®laser device on a clean scalp free of any styling or topical products to receive the optimal benefits of the laser light energy. If using the Fibers on the day you would treat with the Hairmax®laser device, it is recommended that you use the laser device first before applying the fibers. If you already have the fibers in your hair and need to use the Hairmax®laser device, you may go ahead and do so (don’t feel that you need to necessarily wash them out of your hair).

HOW DO I USE HAIRMAX®HAIR FIBERS?

Hairmax®Hair Fibers are very simple and easy to use. Just shake the bottle onto the thinning areas you wish to conceal. Make sure to brush or pat the fibers into your natural hair. You can even apply a little bit of Hair spray for added control.

HOW LONG WILL ONE BOTTLE OF HAIRMAX®HAIR FIBERS LAST?

When used as directed, one bottle should last an average of 60 days.

HOW DO I KNOW WHICH COLOR OF HAIRMAX®HAIR FIBERS IS THE BEST FOR ME?

When picking the right color, you always want to make sure to pick the color that most closely matches the color of your roots to achieve the most natural coverage.

CAN I KEEP THE HAIRMAX®HAIR FIBERS ON MY SCALP AT ALL TIMES?

Yes, the Fibers are very safe and can be applied daily or even a few times a day.

HOW DO HAIRMAX®HAIR FIBERS COMPARE TO OTHER FIBERS ON THE MARKET?

What sets Hairmax®apart from many other similar fibers on the market is the quality of our product. You can be assured that our Fibers are made of the highest quality natural, plant based fibers and have been very popular with our users. Unlike some competing products, Hairmax®Hair Fibers will appear uniform with even coverage, will have a silky feel without clumps, will not cause skin irritation or dandruff, and will not run or fade when they come in contact with sweat or water.

DO HAIRMAX®HAIR FIBERS CONTAIN FORMALDEHYDE?

Hairmax®Hair Fibers are formaldehyde free.

Dietary Supplements Info

HOW MANY CAPSULES COME IN A BOTTLE OF HAIRMAX®DIETARY SUPPLEMENTS?

There are 60 capsules in the bottle, enough for a one-month supply.

DO THE SUPPLEMENTS CONTAIN ANY ANIMAL PRODUCTS?

Yes, the gelatin is sourced from bovine and porcine gelatin.

DO THE SUPPLEMENTS CONTAIN ANY GLUTEN?

No, our formula is completely gluten-free.

WHAT DO THE SUPPLEMENTS CONTAIN?

Hairmax®Dietary Supplements Contain:
2500 mcg of Biotin per servin
g to help produce keratin, increase hair elasticity and help maintain hair health Niacin helps improve blood circulation to the hair bulb
Contains DHT blockers (Beta Sistosterol & Saw Palmetto) Contains MSM (sulfur) for healthy collagen and keratin, which are essential to healthy hair growth
Contains powerful antioxidants
Works for all hair types
Helps maintain overall health
Resveratrol – is found in the skin of red grapes. It has strong anti-oxidant properties and can help reduce inflammation and improve blood circulation
Fo-Ti root (a.k.a. He Shou Wu), a Chinese herb that has been used for centuries for hair growth No Artificial Color or Flavor, No Preservatives, No Sugar, No Gluten, No Wheat, No Yeast, No Shellfish. Sodium Free

ARE THE SUPPLEMENTS SAFE TO TAKE WITH OTHER MEDICATIONS?

Yes, our supplements are generally safe with other medications but if you are under the care of a physician, you may want to let them know you are incorporating them into your diet.

CAN I CONTINUE TO TAKE A DAILY MULTI VITAMIN WITH THE HAIRMAX®DIETARY SUPPLEMENTS?

You could but there is no reason to do so as the Hairmax®supplements supply the minimum daily requirement necessary when used by themselves.

Replacement Parts & Accessories

HOW CAN I ORDER ADDITIONAL HAIR PARTING TEETH FOR MY DEVICE?

Replacement teeth are an option on all devices. Each Hairmax®model will require a different set of hair parting teeth so it’s important to first identify the Hairmax®model. The model name can be found on the handle of the device. For additional assistance, please contact a customer service specialist between the hours of 9 am and 5 pm EST Monday through Friday at 561-417-0200.

I MISPLACED MY POWER CORD. HOW CAN I ORDER A NEW REPLACEMENT CORD FOR MY HAIRMAX®?

A power cord replacement can be purchased online or by phone. We offer three types of replacement cords based on the Hairmax®model. Therefore, it is imperative to identify the Hairmax®model first. The model name can be found on the handle of the device. For additional assistance, please contact a customer service specialist between the hours of 9 am and 5 pm EST, Monday through Friday, at 561-417-0200.

Warranty Guarantee returns & Exchanges

HOW DO I REGISTER FOR MY WARRANTY?

All Hairmax®devices purchased through Lexington International or from an authorized distributor include an automatic 1-year factory warranty. This warranty is based off the serial # found on the device. Therefore, it is not necessary to register your warranty. For warranty questions or concerns, please contact a customer support specialist between the hours of 9 am and 5 pm EST, Monday through Friday, at 561-417-0200.

I WOULD LIKE TO SEND MY HAIRMAX®LASER DEVICE BACK FOR A RETURN FOR REFUND. WHERE DO I SEND IT TO AND HOW LONG DOES THE REFUND TAKE?

If you purchased your Hairmax®laser device directly from Lexington International, we offer a 6-month return policy for laser devices through our money back guarantee less a 20% return shipping and handling fee off of the total purchase price. Returns cannot be made without a Return Merchandise Authorization number (RMA). Laser devices will only be accepted as a return, if they are in as-new working condition. Prior to returning, please call us at +1 (561) 417-0200 to speak with an experienced customer support representative, and our support representatives will issue a unique RMA number and provide instructions on how to return laser devices. Our customer support hours are Monday through Friday from 9 am to 5:00 pm EST. When returning your Hairmax®laser device, please include the RMA # (given to you by a Lexington representative) on the front of the package. Ship Returns to: Lexington International, LLC, 1040 Holland Dr., Boca Raton, FL 33487. When shipping your Hairmax®laser device, please obtain insurance for the full value of the device and a tracking # from the courier service for your records. This will allow you to see when your package was received by Lexington International. Once returned, please allow up to 7-10 business days for the refund to issue back to your method of payment or via check. Please note that once a Return Merchandise Authorization has been issued, the device must be postmarked for return within 10 days. Failure to comply may result in Lexington International refusing the parcel.

** Density Hair Care & Supplements: Full Money Back Guarantee within 30 days of purchase, less shipping and $5.00 handling fee. Refund will be issued within 5 days of receipt of unused portion of hair care products.

All returns/exchanges must include the complete device kit in order to receive a refund or an exchanged device.

Refunds for laser devices do not include return shipping fees, expedited shipping charges, and/or international shipping charge ($65.00).

MAY I RETURN MY HAIRMAX®OUTSIDE OF THE MONEY BACK GUARANTEE PERIOD?

Only orders placed directly through Lexington International are eligible for the 6-month money back guarantee (less a 20% return shipping and handling fee off the purchase price). Once outside of the 6-month period, you may no longer return the device. The 6-month money back guarantee is effective from the date of delivery.

MAY I RETURN THE HAIRMAX®HAIR CARE PRODUCTS IF I AM NOT SATISFIED?

If purchased through our special bundle offer, in the event of return of the Laser Device, you may keep the Hairmax®hair care products as our gift to you.

DO YOU PROVIDE A WARRANTY ON THE HAIRMAX®LASER DEVICES?

We strive to provide the highest quality in the manufacturing of our Hairmax®laser devices. The devices come with a 1-year factory warranty. If your Hairmax®device is not functioning properly, you may need to send it back to be repaired or replaced by our warranty department. If the Hairmax®device is still within the 1-year warranty time period, the device will be repaired or replaced free of charge. If the device is outside the warranty period, please contact a Hairmax®representative for further assistance (between the hours of 9am and 5pm EST, Monday through Friday, at 561-417-0200). To obtain warranty service, you must deliver the product freight paid, in either its original packaging or packaging affording an equal degree of protection, together with your name and address. For complete warranty terms, please refer to the ‘User Manual’ included in the box with your device. Prior to sending your Hairmax®back for repair, please contact us with the device, power cord and cradle available for troubleshooting. Kindly call between the hours of 9 am and 5 pm EST, Monday through Friday, at 561-417-0200. An experienced Lexington representative will be standing by for further assistance.

WHAT IF MY HAIRMAX®LASER DEVICE HAS STOPPED WORKING AND I AM OUTSIDE OF THE SPECIFIED WARRANTY PERIOD?

In the rare event that your unit stops working after your 1-year warranty period has expired, contact customer service between the hours of 9 am and 5 pm EST, Monday through Friday, at 561-417-0200 with the device, power cord and cradle available for troubleshooting.

HOW DOES THE MONEY BACK GUARANTEE WORK?

At Hairmax®, we care. We want you to be completely comfortable with your purchase and satisfied with your device. With our 93% success rate, most Hairmax®users see noticeable benefits within 4 - 6 months of consistent usage. We are so confident in the effectiveness of our devices, that we back it up with a money back guarantee (less a 20% return shipping and handling fee off the purchase price).

LaserComb, LaserBand and Laser Cap Devices can be returned within 6-months of date of delivery.

20% return shipping and handling fee will apply on the total purchase price of the device. (Please note that, if you are purchasing a Hairmax®laser device using a payment plan, the 20% return shipping and handling fee will be assessed on the full purchase price value of the laser device, and not on any individual payment(s) that you may have already made.) This money back guarantee is effective from the date of delivery.

You will be required to obtain a Return Merchandise Authorization (described below) and pay for the return shipping costs and the 20% return shipping and handling fee. Please note that only orders placed directly through Lexington International are eligible for the money back guarantee. Shipping fees on orders placed and shipped are non-refundable.

Side Effects

ARE THERE ANY SIDE EFFECTS FROM USING THE HAIRMAX®LASER DEVICES AND ARE THEY SAFE?

There have been no reports of harmful side effects occurring from Hairmax®Laser Device use.

CAN HAIRMAX®LASER DEVICES BURN MY SCALP?

No, the Hairmax®laser devices utilize lasers that do not give off heat, so they cannot burn your scalp.

CAN HAIRMAX®LASER DEVICES BE OVERUSED?

The healthy laser light provided by the devices are safe and gentle. Using the Hairmax®laser devices more often does not improve results or make them appear faster. The device should be used every other day to receive optimal benefit. Using the devices more often can over-stimulate the hair follicles which may diminish the results seen.

WHY AM EXPERIENCING SHEDDING AFTER USING THE HAIRMAX®LASER DEVICE?

When the follicles in androgenetic alopecia (hereditary/pattern hair loss) become miniaturized they produce fine, wispy hairs. The laser energy stimulates the follicles to shed these diseased hairs to make way for new healthy hair. The amount of shedding is variable between individuals, and some people have little to no shedding depending on the severity of the condition. It is important to know that the Hairmax®laser devices DO NOT IN ANY WAY damage hair and if you were to stop treatment your hair would return to the state it was before you used the device.

WHEN I FIRST STARTED USING A HAIRMAX®LASER DEVICE I HAD SOME TINGLING AND ITCHING. WILL THIS GO AWAY?

When you start treatment with a Hairmax®laser device, the follicle began receiving an increased blood flow, so you may experience some tingling or itching, which should disappear within 1 to 2 weeks of continued use.

CAN I GET SKIN CANCER FROM USING THE HAIRMAX®LASER DEVICE?

No, the light energy that can cause cancer is UVA as emitted by sun light. The lasers in the Hairmax®laser devices have a completely different wave length than UVA, so there is no relationship. However, if you are under treatment for skin cancer of the scalp, it is always best to speak with your doctor about applying any light treatment to that area.

WHAT WILL HAPPEN IF I STARE AT THE LASERS IN THE HAIRMAX®LASER DEVICES?

You should not stare at the laser light of the devices or look at them in a mirror. However, if you exposed your eyes too much, you would experience eye irritation.

CAN I USE HAIRMAX®LASER DEVICE IF I AM PREGNANT OR NURSING?

As with all drugs and medical devices, we recommend that you ask your healthcare provider as to whether to begin treatment with a Hairmax®laser device if you are pregnant, nursing, or planning to become pregnant.

Actonis™ FAQ

What is a Nutraceutical?

A Nutraceutical, in essence, combines the benefits of nutrition with pharmaceutical elements. Our hair growth supplements are exclusively composed of natural, bio-optimized components. These ingredients are meticulously standardized to ensure precise quantities of bioactive phytonutrients, and their effectiveness and safety have been rigorously examined in clinical trials, demonstrating tangible bioactivities, health advantages, and enhancements in hair growth. Additionally, we've gone the extra mile by patenting our unique Nutraceutical ingredient blend.

Is Actonis Hair + Scalp Dual Action Nutraceutical safe for everyone to use?

Not only is Actonis Hair + Scalp Dual Action Nutraceutical suitable for a wide range of individuals, but our hair growth supplements are also thoughtfully tailored to accommodate your specific life stage. 

Please take note: We advise against the use of Actonis Hair + Scalp Dual Action Nutraceutical for individuals under the age of 18. Additionally, while there is no evidence to suggest any harm, there is insufficient data to conclusively determine the suitability of Actonis Hair + Scalp Dual Action Nutraceutical during pregnancy. Therefore, we recommend abstaining from its use if you are pregnant or actively trying to conceive. If you have any underlying medical conditions or are currently taking medications, particularly anticoagulant and blood-thinning drugs, we strongly advise consulting your healthcare provider before incorporating Actonis Hair + Scalp Dual Action Nutraceutical into your regimen.

Will Actonis Hair + Scalp Dual Action Nutraceutical work for different hair types/ethnicities?

Actonis products were carefully developed to support hair growth and overall hair health for individuals of all hair types. While the specific attributes of hair strands may differ among ethnicities, the fundamental factors influencing hair follicles can impact individuals of any background equally.

Why is this product better than other supplements on the market?

Our Actonis Botanical Blend features an innovative and highly absorbable form of biotin, surpassing traditional D-biotin by enhancing biotin solubility up to 40 times. This advanced formulation delivers vital minerals that play a crucial role in regulating hair follicle production, the hair growth cycle, and fostering overall healthy hair growth.

Our approach to promoting hair growth is comprehensive, addressing various underlying factors associated with thinning hair. Furthermore, our products are crafted by medical professionals and consist entirely of drug-free, natural ingredients, which are supported by clinical studies and publicly available research. In contrast, many supplements lack clinical testing, exhibit inconsistent potency, and are characterized by suboptimal absorption rates.

Does Actonis Hair + Scalp Dual Action Nutraceutical contain any drugs?

No, Actonis Hair + Scalp Dual Action Nutraceutical is 100% drug-free.

Certain hair growth treatments can cause side effects. Will Actonis Hair + Scalp Dual Action Nutraceutical?

In clinical studies, there were no reported side effects.

Is there a risk that Actonis Hair + Scalp Dual Action Nutraceutical will lower or negatively affect my sex drive?

No. Actonis Hair + Scalp Dual Action Nutraceutical consists of entirely natural, drug-free components, with Saw Palmetto being one of them, known for its potential to promote a healthier libido.

Will Actonis Hair + Scalp Dual Action Nutraceutical allow unwanted hair to grow on other parts of my body?

Excessive DHT, a primary contributor to hair thinning, not only has the potential to shrink scalp follicles but can also lead to unwanted hair growth in undesirable areas. Saw Palmetto, one of our key ingredients, has demonstrated its ability to diminish DHT activity, ensuring that hair continues to thrive on your scalp and nowhere else.

Is Actonis Hair + Scalp Dual Action Nutraceutical FDA Approved?

While it's important to note that the FDA oversees prescription and over-the-counter medications rather than supplements, we want to emphasize that our all-natural, 100% drug-free supplements are produced in the United States within an FDA-certified facility. This facility strictly follows the guidelines set forth by the United States Food and Drug Administration (FDA) and upholds Current Good Manufacturing Practices (CGMPs) to guarantee the safety of our products.

Why does the color of my Actonis Hair + Scalp Dual Action Nutraceutical capsules seem to change for multiple packages?

We incorporate plant-derived ingredients into our formulations, and because natural plants exhibit variations in color, our capsules may display slight differences in color from one bottle to another. These variations in color are entirely natural and do not impact the effectiveness of our formulas. This is because we meticulously standardize our ingredients to maintain consistent potency and efficacy regardless of any color variations in the capsules.

Can I take Actonis Hair + Scalp Dual Action Nutraceutical with other hair-growth products and supplements?

In general, the ingredients in Actonis Hair + Scalp Dual Action Nutraceutical are compatible with other products. Nevertheless, we have taken additional measures to ensure that our formulations provide holistic support for hair health, allowing you to maintain a straightforward yet effective hair care routine.

Regarding topical treatments, you are encouraged to continue using any products that have demonstrated effectiveness for you. As a standard precaution, if you are currently prescribed medications, we recommend consulting your healthcare provider before introducing any new dietary supplement into your regimen, including Actonis Hair + Scalp Dual Action Nutraceutical. 

Can I take Actonis Hair + Scalp Dual Action Nutraceutical if I’m already taking Biotin supplements?

In theory, yes, you could, but it's not advisable. Our formulation already contains a substantial10,000mcg of top-quality Biotin which is 40 times more soluble than D-biotin, and there's no scientific evidence to suggest that increasing your Biotin intake further would be beneficial.

After I see results, do I need to continue to take Actonis Hair + Scalp Dual Action Nutraceutical?

Absolutely! While observing positive results is encouraging, it's important to understand that many of the components in Actonis Hair + Scalp Dual Action Nutraceutical necessitate continuous use to consistently deliver these outcomes. If you haven't made any lifestyle modifications to address the underlying factors contributing to poor hair health, such as dietary choices, lifestyle habits, and stress management, your body will continue to benefit from the ongoing support provided by Actonis Hair + Scalp Dual Action Nutraceutical's ingredients.

Does stress negatively impact the hair growth cycle?

Stress has the potential to transition hair follicles from a growth phase to a resting phase, as well as to disturb hormonal balance and hinder nutrient absorption, affecting hair health on various fronts. 

We incorporate Ashwagandha, a key ingredient designed to regulate elevated cortisol levels (stress hormone) and enhance your resilience to stress. 

How does theActonis Hair + Scalp Dual Action Nutraceutical work?

Advanced hair research reveals that thinning hair isn't solely governed by genetics; there are various internal imbalances that can contribute to compromised hair health. This is why our scientifically validatedDual Action Nutraceutical is meticulously crafted to address a multitude of underlying factors, encompassing stress, hormones, aging, metabolism, nutrition, and lifestyle. All of this is achieved using 100% drug-free, natural ingredients that promote holistic well-being from the inside out.

How is theActonis Hair + Scalp Dual Action Nutraceutical different from Biotin and other hair vitamins, minerals, and collagen supplements?

Recent research has uncovered that hair thinning can be attributed to a complex interplay of various factors, including elevated cortisol levels, male and female hormones such as DHT, estrogen, and progesterone, oxidative damage from styling, immune-signaling dysregulation, exposure to environmental toxins, and the natural aging process. While essential nutrients like Collagen, Biotin, and Zinc play a role in maintaining healthy hair, they may not directly target the root causes of the issue. 

This is why we adopt a comprehensive approach to hair growth, addressing the key triggers of hair thinning with ease. Our Nutraceuticals simplify the process, requiring just one daily dose of potent, clinically-tested natural ingredients that promote both hair growth and overall wellness. 

Our Actonis Botanical Blend features an innovative and highly absorbable form of biotin, surpassing traditional D-biotin by enhancing biotin solubility up to 40 times. This advanced formulation delivers vital minerals that play a crucial role in regulating hair follicle production, the hair growth cycle, and fostering overall healthy hair growth. 

When should I start taking the Actonis Hair + Scalp Dual Action Nutraceutical?

Some individuals initiate their use of Actonis Hair + Scalp Dual Action Nutraceutical once they observe noticeable thinning of their hair, while others opt for a proactive approach. Recognizing that compromised hair health often stems from underlying imbalances such as stress, hormonal fluctuations, and age-related changes, our hair growth formulas can be taken preemptively. This proactive approach aims to address these factors before they have a negative impact on both your hair and overall well-being.

Why do I need to take 2 capsules of Actonis Hair + Scalp Dual Action Nutraceutical per day?

For the best results, we strongly advise taking both capsules as part of your regimen. It's essential to achieve the correct dosage to ensure the effectiveness of even the healthiest ingredients. Our formulations are carefully calibrated to provide meaningful quantities of each ingredient, along with the necessary supporting nutrients. Consequently, adhering to the recommended intake of both capsules, as indicated, and verified in our clinical studies, will yield the most advantageous outcomes. 

However, if your healthcare provider has prescribed a different dosage, we recommend following their guidance. 

Why is it important to take my Actonis Hair + Scalp Dual Action Nutraceutical with food?

Actonis Hair + Scalp Dual Action Nutraceutical includes fat-soluble vitamins, and their absorption is enhanced when consumed alongside a source of healthy dietary fat.

Can I take the capsules out of their casing?

We know that the daily intake of two pills might appear to be a substantial commitment. Actonis Hair + Scalp Dual Action Nutraceutical is formulated with premium active ingredients, each at their effective serving sizes, to address six root causes of hair thinning. To optimize results, we recommend a daily dosage of two capsules, taken with a meal, as substantiated by the outcomes of our clinical studies. Alternatively, some customers have chosen to ingest one capsule at a time with a glass of water. While a few individuals have reported opening the capsules and incorporating the powder into food or beverage, we must clarify that we lack clinical testing to verify the effectiveness or equivalence of this method compared to consuming the capsules as intended.

What if I miss a couple of days?

Much like many remarkable success stories, maintaining consistency is essential. Actonis Hair + Scalp Dual Action Nutraceutical gradually integrates into your system over time to help restore balance, making it advisable to take it daily for a minimum of six months to maximize its advantages. Nevertheless, due to its cumulative effects in your system, missing up to a week should not result in a noticeable interruption in your progress.

Are there any contraindications or precautions with Actonis Hair + Scalp Dual Action Nutraceutical?

Actonis Hair + Scalp Dual Action Nutraceutical is not intended for use by women who are currently pregnant, planning to become pregnant, or breastfeeding. If you are pregnant or trying to conceive, we strongly advise consulting your OBGYN for guidance on your dietary and prenatal needs.  

For individuals with underlying medical conditions or those taking prescription medications, it is always advisable to seek consultation from your healthcare provider before incorporating any new dietary supplement into your routine, including our hair growth formulas. 

If you are taking blood thinners, anticoagulant, or antiplatelet medications it's important to exercise caution when considering Actonis Hair + Scalp Dual Action Nutraceutical, as several plant-based ingredients in our formulas have natural blood-thinning properties that enhance blood flow and circulation. In such cases, consulting your doctor before use is crucial.

For women with hormone-sensitive conditions, it's worth noting that our formula contains Saw Palmetto, which primarily affects testosterone and androgen receptors, rather than estrogen. Its role is to block the 5-alpha reductase enzyme, thus inhibiting the conversion of testosterone to dihydrotestosterone—the primary hormone responsible for hair thinning in genetically predisposed individuals. However, if you have a history of hormone-responsive cancer, it is imperative to discuss the use of herbal supplements with your healthcare provider before making any decisions. 

However, if you have or have had a hormone-responsive cancer, it is important to speak to your doctor before making decisions regarding any supplements/medications. 

What effects women’s hair growth?

Compromised hair health can be attributed to various underlying factors, and the unique combination of these factors varies from person to person. Typically, women are particularly susceptible to stress resulting from demanding lifestyles, deficiencies in essential nutrients, and lifestyle factors such as exposure to pollution and excessive styling practices, all of which contribute to oxidative stress on the hair.

What is the scalp microbiome and why is it important?

Much like the microbiomes found in the gut or on the skin, the scalp microbiome constitutes a complex ecosystem of microorganisms that play a crucial role in supporting and safeguarding the scalp. Comprising a diverse array of bacteria and fungi, a healthy and well-balanced scalp microbiome serves as a protective shield, defending against toxins and hair damage. 

The scalp microbiome functions as a protective barrier and, to operate optimally, it relies on maintaining a healthy diversity—this entails a harmonious presence of both beneficial and potentially harmful bacteria and fungi. 

An inadequate or excessive diversity in the scalp microbiome can lead to imbalances in sebum production and pH levels, rendering the scalp microbiome vulnerable to external stressors such as pollution and product residue. The consequence of these imbalances may manifest as excessively oily or dry conditions, flakiness, itchiness, redness, irritation, and even hair damage. 

Is the scalp support safe to use if I have a sensitive scalp or sensitive skin? What about if I am sensitive to fragrances?

Our formulations have undergone clinical testing on individuals with sensitive scalps and are crafted with natural ingredients and a natural fragrance. If you have a sensitive scalp, we strongly advise conducting a patch test before introducing our products into your hair care routine as a precautionary measure.

Do I need to take both the hair and scalp capsules together?

Yes, it is necessary to use both formulas simultaneously to enjoy the advantages of a well-balanced scalp microbiome. Each individual product has undergone independent clinical testing and has been demonstrated to optimize the scalp microbiome by addressing specific imbalances that may be evident on the scalp or hair.

IsActonis Hair + Scalp Dual Action Nutraceutical formulas vegan?

Yes, our Actonis Hair + Scalp Dual Action Nutraceutical is vegan.

Is Actonis Hair + Scalp Dual Action Nutraceutical safe for color-treated hair?

Yes, Actonis Hair + Scalp Dual Action Nutraceutical is safe and has been tested for color-treated hair.

Can you use Actonis Hair + Scalp Dual Action Nutraceutical while breastfeeding or pregnant?

Actonis Hair + Scalp Dual Action Nutraceutical is formulated with clean, natural ingredients that are not associated with any side effects during pregnancy or while breastfeeding. We do recommend always consulting with your physician before using any new products.

Will the Actonis Hair + Scalp Dual Action Nutraceutical help with dandruff?

The scalp microbiome line will help balance your scalp microbiome and pH levels to reduce dryness-induced flakiness.

If I stop using the Actonis Hair + Scalp Dual Action Nutraceutical, will my hair fall out?

Actonis Hair + Scalp Dual Action Nutraceutical is formulated to support a balanced scalp microbiome for healthy hair that thrives. Our products do not contain any ingredients associated with causing excess shedding or thinning after usage ends.

Is the Actonis Hair + Scalp Dual Action Nutraceutical for men too? Can men use these?

Actonis Hair + Scalp Dual Action Nutraceutical is made for everyone. While our microbiomes have individual needs, we all need balance to cultivate the optimal environment for healthy hair to thrive.

Does Actonis Hair + Scalp Dual Action Nutraceutical contain Gluten, GMOs, Additives, Soy, or food allergens?

We designed Actonis Hair + Scalp Dual Action Nutraceutical to be accessible to a broad audience by excluding the most prevalent allergens and artificial additives, such as GMOs, soy, eggs, dairy, gluten, milk, peanuts, tree nuts, wheat, yeast, artificial flavors, and artificial colors. The capsules are derived from plants and are composed of vegetable cellulose. It's important to remain attentive to your body's response when embarking on a new regimen. If you experience any discomfort or adverse reactions, it is advisable to discontinue use and seek guidance from your healthcare provider.

What type of Vitamin A do you use and how much of it is in Actonis Hair + Scalp Dual Action Nutraceutical?

Actonis Hair + Scalp Dual Action Nutraceutical contains Vitamin A in the form of beta-carotene. Beta-carotene is a pro-vitamin, meaning it can be converted into active Vitamin A internally when the body signals it needs more. Vitamin A is an important nutrient for hair health, but unlike Vitamin A, beta-carotene has no set upper limit and can be taken safely, free from any worries of toxicity. Actonis Hair + Scalp Dual Action Nutraceuticalcontains beta-carotene at a level found to help prevent Vitamin A deficiency.

Why do you hydrolyze your protein?

Studies show that the smaller the molecule, the easier it is to migrate through the skin and serve as a biological messenger to trigger synthesis of new collagen fibers in injured tissue. 

What is the difference between Biotin and the Actonis Hair + Scalp Dual Action Nutraceutical Botanical Blend?

Introducing a cutting-edge and exceptionally absorbable biotin variant, the Actonis Botanical blend features the unique combination of bonded Arginine Silicate and Magnesium Biotinate. This revolutionary formula substantially amplifies biotin solubility, surpassing traditional D-biotin by an astounding 40-fold increase. By harnessing the power of these essential minerals, it effectively regulates hair follicle production, influences the hair growth cycle, and promotes the development of lustrous and healthy hair.

When can I expect to see results?

You can see results in as early as 21 days!

HOW MANY CAPSULES COME IN A BOTTLE OF ACTONIS DUAL ACTON NUTRACEUTICALS?

There are 60 capsules in a package, 30-day supply

DOES ACTONIS CONTAIN ANY ANIMAL PRODUCTS?

No, Actonis Nutraceutical is Vegan, Gluten Free & non-GMO

DOES ACTONIS CONTAIN GLUTEN?

No, our formula is completely gluten-free & non-GMO.

IS ACTONIS NUTRACEUTICAL MADE IN THE USA?

Yes, it’s made in the U.S.A.

HOW DOES ACTONIS WORK ON YOUR HAIR CYCLE STAGES?

Actonis is formulated to work on all phases of your hair cycle. Each hair follicle independently passes through these phases at different times. 

Anagen: In this phase the cells in the root of your hair are rapidly dividing and new hair is formed. 

Catagen: This phase signals the end of active hair growth, cutting off the blood supply from the cells that produce new hair. 

Telogen: A resting period when hair is shedding and not actively growing. When your hair cycle is disrupted, hair loss and thinning can occur.  

Actonis helps extend the Anagen growth phase, and shorten the Telogen/ Catagen phases, so you can grow longer, stronger, healthier hair. 

WHAT DOES DUAL-ACTION FORMULA MEAN?

The dual action formula target both hair and scalp. The package contains a 30-day supply of each capsule, one for hair and the other for scalp. Together they provide essential nourishment to promote optimal hair health.

Scalp formula: Blocks DHT, Reduces inflammation, helps increase blood flow to the hair bulb

Hair Formula: Helps Fortifies hair shaft, Thickens hair, Seals hair cuticle

WHAT IS THE DIFFERENCE BETWEEN D-BIOTIN, AND THE BIOTIN FORMULATED IN ACTONIS NUTRACEUTICAL?

Actonis is formulated with 10,000mcg from Lustriva® which is 40x more soluble than D-Biotin.  This new and superior form of highly absorbable biotin, silicon and magnesium biotinate, is clinically tested to helps regulate hair follicle production and the hair growth cycle. 

WHAT OTHER CLINICALLY BACKED INGREDIENTS ARE IN THE ACTONIS FORMULATION?

Curcumin Its anti-inflammatory properties help address hair loss and improve damaged hair. 

Ashwagandha Natural antioxidant and anti-inflammatory. Reduces cortisol, strengthens hair follicles to help support hair growth. 

Moroccan Prickly Pear DHT Blocker, with Vitamin F, Vitamin E, Omega-6 and Omega-9, antioxidants, and amino acids. Helps support healthy scalp and promote hair growth. 

WHAT ARE THE INGREDIENTS IN ACTONIS NUTRACEUTICALS?

Hair Formula Biotin (From Magnesium Biotinate), Zinc, Lustriva® (Inosital stabilized Argenine, Silicate, Magnesium Biotinate), Silica (Bamboo). Other Ingredients: Hypromellose (capsule), Plant Cellulose 

Scalp Formula Vitamin A (as Beta Carotene), Vitamin C (as Ascorbic Acid), Vitamin D (as Cholecalciferol), Niacin (as Niacinamide), Selenium (Selenium Chelate). ActonisTM Botanical Blend: Prickly Pear (Opuntia ficus-indica), Saw Palmetto, Ashwagandha, Curcumin (from Tumeric Rhizome). Other Ingredients: Hypromellose (capsule), Plant Cellulose